People do not become entrepreneurs to live stress-free. Being the owner of a security guard company means that you are in charge 24/7, but the long days and weeks can eventually take a toll on your business, your relationships, and your health. Finding ways to manage that stress means the difference between success and failure.
“It’s not about de-stressing; it’s more about how fit you are to manage stress,” says Dr. Cynthia Ackrill, chairwoman of the Workplace Stress Board of The American Institute of Stress. “There’s a false assumption that we’ll finish our to-do list, everyone will like us, we’ll be enormously Continue reading
Over the last several years there has been an extremely high volume of consolidation with security guard companies primarily by several national companies. As a result, I continue to see opportunities for small and mid-size security guard companies. Set forth below is a discussion about the merger and acquisition integration issues that these national companies are experiencing and how to position your company to capitalize on these opportunities. Continue reading
When you’re hungry for business, it can be tempting to focus on just coming in with the lowest bid. But this kind of pricing strategy isn’t sustainable and can actually keep your security firm from growing. In addition, underbidding creates an atmosphere of firms racing to the bottom, which hurts the security guard service industry as a whole.
Here’s how to develop a sustainable pricing strategy for security guard service that provides value and helps your security guard company grow. Continue reading
Competitive advantage is a business concept that many people misunderstand — and as a result they are not able to harness it. The owners of many security firms would probably say “our officers” or “our training” make up their competitive advantage. But if you look around, you find that most security firms will say the EXACT same thing — which makes it neither competitive nor an advantage.
Developing a competitive advantage takes some introspection. Here’s how to find yours. Continue reading
As a business owner, you know cash flow is key for your growing organization, and you’re always looking for ways to get the most value. And one way owners of growing security firms have sought value is with per-device — also known as per-user or per-seat — pricing for security guard software, with the thinking that the format will allow for scale as their company grows. Under this pricing model, your company pays for the number of “seats” or devices, such as company-issued smartphones, that can access the software; the more devices, the higher the cost.
The problem is, once you look into per-device pricing for report management and how it plays out over time, it becomes clear that it’s an outdated way of doing business that can end up costing your company more than it should. And the industry is responding: Global consulting Continue reading
Security firms are all about protection, and at the best firms, that mission applies to employees as well as clients. A key part of fulfilling that promise is a strong sexual harassment policy and program.
It can be tempting to think of this as just another regulatory box to check, but such programs can also help build a strong culture of support and respect in the workplace. “Whenever employees see that their employers take these issues seriously, it helps to build a culture of Continue reading
Security is an inherently risky industry. And while you want your business to grow, every time you sign a new contract you’re taking on heavy liabilities and risks that could quickly get out of hand. One of the best ways to get a handle on these risks and opportunities is the security guard bid conference (sometimes known as a pre-bid conference).
Large potential clients, such as municipalities, corporations and health care providers, hold these conferences with multiple security firms at once to give them an opportunity to find out more about the scope of work and the procurer. Continue reading
The job of security officer is often a tough one, with officers facing unknown risks and threats every time they come to work. The nature of the profession means security officers must be ready for anything, including life-or-death situations. Even seemingly low-risk locations, such as shopping malls or sporting events, can turn dangerous quickly, and security officers who work in remote areas or at night face even higher risks. Continue reading
Sooner or later it happens to you: You’re in the process of courting a new client, one that can really make a difference for your business. Everything seems to be going well, until it comes time to start discussing the security guard contract and then they begin asking questions about those terms that you’ve always meant to figure out. Now what?
It’s always best to have your own contract ready — one that your own legal counsel has gone over with you — so you don’t have to rely on the client’s language. But some potential clients might want to use their contract language, and that can increase your risk to a level you don’t want to take on. The Mechanic Group, a provider of insurance for private security firms, has created a quick primer to get you up to speed on terms that every security company executive should know, with the understanding that you should always consult your own legal counsel before signing any contract. Here is a summary of their primer. Continue reading
Last week we held our first Security Guard Product Showcase, with Paperless Proposal. The response was fantastic — it filled up quickly and was packed with information. We are excited about hosting the showcases because they uphold our idea that “When our customers win, we here at OfficerReports.com win”. With all the live questions and responses, it was clear that Paperless Proposal would be a valuable resource for our customers.
To watch the video of the Security Guard Product Showcase click here. Continue reading