Top 10 New Year Resolutions For Security Guard Companies

As the year draws to a close, if you’re anything like me, you’ve already looked back over the current year to take assessment of your successes, as well as your failures.  With the wisdom and knowledge that you’ve gained from 2013 it’s time to develop your new year resolutions for 2014. I once read an article written by Professor Ray Smilor regarding resolutions which I thought fit the security guard industry really well.  So if you’re a security guard company owner, manager, or supervisor here is a short list of resolutions to think about.

New Year Resolution #10

Respect and appreciate your officers and employees – Every employee has the need to be appreciated.  Simply telling someone “thank you” and recognizing their efforts or performance in front of other officers or employees is a great method of motivation.  It’s also a great way to show that you appreciate the role they play in your company’s success.

New Year Resolution #9

Reward officers who contribute to the growth of your company – Saying “thank you” is a great start but will only go so far.  It is important to offer financial rewards tied to great performance by your officers.  These rewards can come in the form of gifts cards or even free movie tickets.  By doing so, your officers begin to take a vested interest in how your company performs.

New Year Resolution #8

Empower the right people – While it’s tempting to try to personally manage every project, no company can succeed without spreading decision-making power across the organization. Find the right people, empower them, and then get out of the way.  There will be some failures, but failures can be valuable learning experiences.

New Year Resolution #7

Give back to the community that you work in – Many managers get so involved with filling shifts,  counseling officers, and finding new business that they forget to acknowledge the communities that they work in.  So take time out to share your knowledge and resources with that community to help improve it. Helping improve your community is great not only for your community, but also for your brand.  Giving back is also a great way to bring things into perspective and show thanks for what you have.

New Year Resolution #6

Be a better listener – Although it’s easy to get cynical after dealing with complaints from officers and customers, it is difficult to come up with real solutions when you aren’t truly listening. Take the time to hear what other people have to say, you’ll often come across some great ideas. Listening before you talk also teaches you humility and forces you to think before you speak or act.

New Year Resolution #5

Focus on your strengths – Every owner, manager, or supervisor is unique in their knowledge and skill set.  So rather than trying to do it all, use your time effectively and focus on what you do well, rather than trying to do everything.  See Resolution #8…

New Year Resolution #4

Remember the golden rule – Relationships, whether they are personal or professional, are built on respect. If you learn to respect others, they’ll respect you in return. So try to keep that in mind when interacting with officers, vendors, and even competitors. Showing respect is always good for the bottom line.

 New Year Resolution #3

Take someone under your wing – As an owner, manager, or supervisor at a security guard company you have a wealth of knowledge and experience that can help someone else reach their goals in life. You can truly make a difference within your company by taking someone under your wing and being a coach and mentor.  As I once told a supervisor “What good does it serve if you excel, but the rest of your team doesn’t and we lose the contract?”

New Year Resolution #2

Spend more time with family and friends – I hear the comments already “Easier said than done.”  Managing or supervising within a security company is anything but easy. But what is the satisfaction in having a great business, but failed relationships? Make a commitment to find a way to spend more time with your family and friends. Those personal interactions actually help you recharge and boosts your day-to-day performance.

New Year Resolution #1

Enjoy the ride more – The road to success is a bumpy one.  Winston Churchill said “Success is stumbling from failure to failure with no loss of enthusiasm”.  Along the road to success you will experience happiness, as well as disappointment. They are both steps on the ladder to success. Each one of those steps adds meaning to who you are and makes the story of what it took to be successful even more exciting.

I hope this short list helps you in making your new year resolutions for 2014.  If you have resolutions for your business that are not on this list what are they?  We would love to hear them.  Please leave your resolutions below.

By Courtney Sparkman 

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