Do you really need security guard management software? If you are a security guard company with more than 5 security officers, the answer is an unequivocal “YES”! But before I talk about why you need it, let me take a moment to define exactly what security guard management software is. Security guard management software is a suite of software products that allow security guard companies to better manage their officers and overall operations. That suite should at a minimum provide Electronic Reporting Software, Security Guard Tour Tracking Software, and Time and Attendance Software. The software should provide just about everything that you need to effectively operate a security guard company.
If you are a manager or supervisor for a security guard company you know how much time it takes to manage officer reports, ensure officers are doing their patrols, get payroll and billing done, or the myriad other tasks that need to be accomplished on a daily basis. Security guard management software is designed to help automate many of those processes. Through that automation, ultimately you are able to provide a higher quality of service to your customers.
Top 3 Reasons For Using Security Guard Management Software
From my experience managing and selling security guard service for more than a decade, I have seen the need for this type of software increase dramatically. I have also found that this increase is a function of 3 primary factors: 1) The need for security companies to become more operationally efficient; 2) The need to match the service offerings of large national providers; and 3) Because security guard service buyers want this type of software.Increased operational efficiency
Using security guard management software greatly improves your ability to be more responsive to your customers’ and your organization’s operational needs. We recently conducted a survey that shows that 90% of our customers felt that using OfficerReports.com‘s security management software helped them operate more efficiently. We contribute this increase in our customers’ efficiency to 4 things:- The ability to review, edit, and approve reports online prior to being distributed to their customers.
- The ability to have incident reports emailed to their customers and supervisors instantaneously.
- The ability to use Tour Tracking Software to verify that their officers are doing patrols in real-time without having to be on site.
- The ability to create schedules online that their officers can view from a computer or smart device from anywhere in the world.