I was talking with a client last week about the importance of providing officers with an appropriate level of training prior to them starting work. That started me thinking about the employee orientation that we provided to our officers before they started working at our clients’ sites. In hindsight, although I think that the orientation was pretty comprehensive, there are a few things that I think we missed. If I were going to do it again, I think I would include some real world, common sense security guard tips in our orientation. Here are a few of the tips that I would give to my security officers.
Until now OfficerReports.com has done a good job of providing you with an easy way to monitor your security officers’ activity, collect and disseminate reports, and manage your security officers’ time and attendance. But now, we are embarking on a new phase in our software development. The new phase of the development is implementation of what we call Smart Features. Smart Features will allow the software to act like a magical 24-hour supervisor that doesn’t need to be paid, doesn’t sleep on the job, or call off from work on holidays. Like any good supervisor, the software will help to ensure that your officers are following your policies and procedures. The Smart Features will monitor your officers to ensure that they are arriving at work on time and once they are there, ensure that they are performing patrols, and/or are alert and safe.
I was talking to a customer this week who said that he could tell, despite me having more than my fair share of challenges, how much I loved owning a security guard company. The truth is, he is absolutely right. Starting that company was one of the best choices that I have ever made. Even after selling the company, although I could have chosen to do a hundred other things, I found myself drawn back into the security industry. Since having that conversation I have found myself asking “Why do I love this industry so much?” After giving it a fair bit of thought, I came up with these 5 reasons that I love the security guard industry: